Dion Training courses are by far the most effective and efficient. The ITIL CDS course is meticulously calibrated in order to guarantee a rapid acquisition of the concepts useful for passing the certification exam.

Fabrizio Capaldi
SABI Consulting
ITIL® Specialist: Create, Deliver, & Support

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Our 100% Pass Guarantee:
We are extremely confident that you will learn everything you need to know to pass your ITIL certifications with our courses. If you do not pass your ITIL certification within 60 days of registering for and passing this course, simply send us your test score and your course completion certificate, and we will pay for your exam retake.

To be eligible for the 100% Pass Guarantee, a student must complete the entire course, including the video lessons, quizzes, and practice exams, as proven by submitting their course completion certificate. The 100% Pass Guarantee is an add-on service exclusively offered by Dion Training Solutions for selected courses/exams. The 100% Pass Guarantee may only be used once the initial exam linked to your course purchase has a “fail” result. The 100% Pass Guarantee is not transferable, non-refundable, and cannot be redeemed for cash or credit, even if it isn’t eventually used. Students must schedule and take the re-sit exam within 6 months from the date of their initial exam. The 100% Pass Guarantee is exam-specific; it cannot be used for any other offering and is valid only for the exam originally purchased. Failing to show up for an exam appointment or not rescheduling the appointment prior to their scheduled appointment forfeits students’ ability to use the 100% Pass Guarantee option for a retake.

To see our full terms and conditions, please visit https://itil.diontraining.com/terms-and-conditions/
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  • 1xITIL Specialist Create, Deliver and Support (Course/Voucher)$699
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Online video training

Study guide

3 practice exams

Our exclusive Cram Card

Take2 exam voucher PeopleCert online proctored exam (expires in 9 months)

100% Pass Guarantee

All courses/exam vouchers are non-refundable and non-exchangeable, no exceptions.


I would like to thank Jason for the nice training materials, and I really recommended the course. I passed my exam with my first attempt.

Ayman Alzagrani
Orange Business Services

Well explained and easy to understand format. Printable study guide & Cram Card are the best!! This Course made me understand the major factors that contribute to the successful creation, delivery, and support across the ITIL SVS!

Sathyan Ariyapalli
Higher Colleges of Technology

ITIL Specialist Create, Deliver and Support (Course/Voucher)$699